Can I return a product?
As all orders are hand-knitted and made-to-order specifically for you, we DO NOT accept returns or exchanges.
How can I pay on the hilostutio.store?
- Debit / Credit card payments
How do I take care of my handmade piece?
As our pieces are handmade we recommend some special care:
Handwash only. Please don't wring your garment but use a towel to remove the excess of water. It needs to dry on a horizontal, flat surface.
Never hang your handmade garment on a hanger. Always fold instead. It will keep its shape and will help to prevent stretching.
For colourful garments it is recommended that you visit a dry cleaners.
Any other question?
Email us on [email protected] ! We are glad to help you.